Blacklane is different than other car service apps in that you schedule rides in advance. Very professional drivers going to and from the airport. *EDIT* Updated to 5 stars, the 4 was a mistake. Blacklane doesn’t just help you make the most out of your day by filling your schedule, we help you grow your business. I didn’t want to leave my car at the airport for an entire week so I started calling around and Blacklane was literally half the price of the other places yet the service was twice as nice. Welcome back! 533K likes. Driver never showed up. Terms of Service & Privacy Policy, What is Blacklane? Create a new password to start your Blacklane account setup. You can’t always plan your trip ahead of time, so Uber can offer more flexibility. Blacklane GmbH is a German company based in Berlin which provides a chauffeur portal connecting people to professional chauffeurs via their mobile app, website and hotline. We are a global chauffeur service bringing peace of mind to travelers moving through a fast-paced world. When you drive for a high-class car service that reflects your professionalism as a driver, you can expect a better ride experience in exchange for your stellar service. The company offers a prebooking service at a fixed rate and doesn't own its own fleet, but works with local chauffeur companies in each of its cities. Blacklane's five-star service combines multi-lingual, 24/7 customer care, real-time service control for tens of thousands of quality cars, and all- inclusive fares guaranteed at … Daily, […] Uber fare estimator, What is GroundLink? Only UberBlack and SUV drivers are commercially insured, All drivers undergo the more stringent background screening required of cab and livery drivers, Waiting time built into the price. And when it might be better than Uber, RideYellow: Request yellow taxis with this app, Here’s What Happens When Your Car Becomes Too Old For Uber, How California Earnings Minimums Work for Uber, Instacart, and Other Gig Apps, Amazon Flex Ratings: About Standing, Reliability, & Deactivations, Is DoorDash Down? Arrived early . Blacklane is a global chauffeur service that has a great reputation among business travelers and riders who simply want a touch of luxury for important events. Blacklane is your global professional driver. (They think there professional affiliate are like a taxi driver. ) We only help you find the best bargains. Only SMS. Unfortunately had to cancel both trips, 1 with less than 24 hours notice, but got full refunds for both. Written by Jared G Updated over a week ago What factors influence the price? Our team is available around-the-clock. This Scam company only able to get away with it because they are in fact based in Germany so you cant sue them. Among the available 67 coupons, 56 blacklane coupon codes have been used in the last week. 26 articles in this collection Written by Jared G. Which payment options are available? Founded in 2011, the Berlin-based company developed when Jens Wohltorf and Frank Steuer saw a need for a single global professional chauffeur service. Today I deleted my account with Blacklane. Just returned from a trip to New York to get my son settled in before starting school there. What do I do? Thanks for any assistance you can give me! All Collections. The truth is that they email you a confirmation when you book. Please avoid this company by all the means. The drivers were outstanding. On this occurrence, driver was 1 hour late for pick-up which is absolute ridiculous. I'm not interested in a taxi but am currently considering Ground Link since my husband uses them often in the states. Blacklane is a global black car company operating in over 300 cities around the world. For your convenience, we've made sure that the answers to the most common questions can be found in this Help Center. Blacklane is a relatively new transportation-on-demand company from Berlin. There are 3 different service types offered by Blacklane, Business Class, Business Van/SUV, and First Class. Written by Jared G Updated over a week ago I booked a ride departing from San Antonio Intl Airport. Written by Jared G Updated over a week ago What is the reference code for? Ubers can cancel on you after five minutes, No surge pricing. I would have preferred honestly and would have appreciated being told that he was running late and that it’s best if you order a Uber. Not surprised, but their response to my review is a complete lie. If you would still like to contact our Customer Care team, feel free to reach out via the chat function below. Service provided is not what it once was and not worth the price tag. How Drivers Can Tell, and Steps to Get Back Online, Decoding Amazon Flex Order Types, Routes, and Warehouse Locations, Blacklane specializes in professional rides to and from airports, but it can go anywhere, You can schedule your ride in advance online at Blacklane.com, or from the mobile app, Drivers bid behind the scenes to get your fare, The price of your ride includes 15 minutes of wait time at a regular pickup spot, and 1 hour of waiting time at airports, You receive SMS and email updates when the driver is on the way and when the driver arrives, Enter your pickup and drop-off locations, the date, the time, Enter any frequent flyer program information that might apply, or special instructions for the driver, Create an account by entering basic personal information, Enter your credit card details and check out, A true scheduling feature that informs a driver of the date, time, and location of your pickup well in advance of the date, All drivers are commercially licensed and insured. Business Classis a mid-sized luxury vehicle like an Audi A6, Cadillac XTS, or Mercedes E … The driver was helpful but the car had mosquitoes and got bitten twice so the condition of the car could be improved and maybe a better car could be provided than a Cadillac since the ride is awful over bumpy Ny roads to the airport. I asked for a refund and it was denied based on the fact that the driver was supposedly there. When i asked for the company they subcontracted which cancelled, both representatives admitted that is not how the company works. We are a new era of stress-free travel. Managing bookings. Good contact before trip . The driver refused to take us as we have an extra small bag when I spoke to the company they said it is the driver wish to do so as it is his car regardless your payment and no refund, seriously ! Good service! Blacklane is one of the most reasonably priced limos. The rates are all-inclusive (including tax, tolls, tips, and meeting you inside the airport), and the system is … The crowning insult was when I realised that they were planning to charge me £53 for the service which ultimately ended up costing me £23 with Uber.I am absolutely furious about the lack of service and the potential consequences of their failure to show up. Go to Blacklane. And they keep high expectations such as have a high end new and expensive cars. Two key issues: (1) driver texted the client asking them to let him know when they have cleared baggage reclaim and are waiting at the pick up point to text him so he can make his way over. Great service and very professional. This time one star was minus cos of No protective shield between driver and passengers and My wife and I were not happy . You’re a world traveler! When… U.S. +1 (415) 429-1027 I used them few times and often chat with drivers and they said Blacklane pay them less than uber. With pickup and destinations from all over Southeastern Wisconsin to Chicago, Illinois, our professional chauffeurs will treat you to a relaxing day of catered transportation. I had the same result with both rides. Black lane sucks drivers blood , pay them very low money, shameless. I would never recommend this company to anyone. On a recent trip to Valencia, Spain, I booked Blacklane transfers to and from my home to Philadelphia International Airport, and to and from my hotels in Valencia to Valencia Airport. Thanks for any assistance you can give me! Black car service. Here’s How it Compares to Uber. We are a new era of stress-free travel. Can I earn reward or frequent flyer points when traveling with Blacklane? Travel confidently in sanitized premium vehicles driven by licensed and insured professionals. How much business you take on is up to you, as you have complete control over which rides you take. Don't bother pay an overprice for a terrible service. Blacklane. Was told he would arrive in 2 minutes however after chasing 10mins later he then said 5 minutes. Used Blacklane to get to get to the hotel from the airport and then back when I left. This is absolutely apparelling, the driver should arrive on time and be waiting. I waited for 20 minutes before taking a cab to my destination. If you haven’t yet given Blacklane a try, I’d recommend doing so. Otherwise much easier for clients just to order a Uber. We give you an affordable and reliable service in 50 countries around the world. Blacklanes car service can also be booked by the hour for those looking for a driver for part of the day or all day. Uber in major cities has up to 4 different choices, Instant requests. Little inconsistency between professionalism of drivers, but cars are in top shape. They take 60-80% commission for each ride from there driver. Blacklane, Berlin, Germany. Start getting into the habit of taking advantages of blacklane.com voucher from Everafter Guide. All in all, client was waiting at arrivals for the chauffeur to arrive for an hour, resulting in the her being late for her meeting. Book with Blacklane and talk to any of driver when you get in and ask how much has been paid . This company therefore failed at the first hurdle and, had it not been for my own luck finding an alternative, could have resulted in me missing a flight. - See 145 traveller reviews, 7 candid photos, and great deals for New York City, NY, at Tripadvisor. All Collections. Popular Blacklane Promo Codes & Sales. Also, I booked 2 rides that day not one. Blacklane: Worst car service ever! On-Demand Professional Car Service Blacklane is targeted at business travelers and travelers who want the reliability of booking in advance and the assurance that the driver, the car, and the driving company will be professional and properly insured. You can pack for a month on the road in a single carry-on bag.You can find the cheapest airfares without breaking a sweat. Blacklane Stockholm for Emirates Airlines Premium Customers: Catastrophic service, basic rules of good manners are missingDriver arrogant and gives you the feeling, you freeload and he does you a favor.Totally inacceptable. I doubt you did much research or check on here or people would have advised you to use an established local company like Parker cars or Blackberry who specialise in airport pick ups and do realise the time it takes to get through immigration etc. Discover your one-stop travel shop: long-distance rides, one way or return, by the hour, airport transfers, special deliveries. The Blacklane difference. It is an expensive price to pay for the service, but being an urgent trip I required a chauffeur to be there and pick me up instead of having to look for an uber ride. Uber for airports: Which service will fit your group? Have use Blacklane frequently for my business however after today’s experience will reconsider which firm I use for my travel arrangements. Would definitely recommend and use again. Written by Jared G Updated over a week ago Do you offer an event / VIP service? Above and beyond this, not sure if Blacklane is aware, however on this occasion driver etiquette and dress code is of that of a standard cab. (2) lack of integrity of drivers. At least this way, would not be late to business meetings. We provide 67 blacklane coupon codes, 199 blacklane promotion sales and also lots of in-store deals. Safe and secure travel. Very punctual, clean and nice car, friendly driver. You can navigate the maze of confusing international airports with ease, and even find yourself laughing when your flight is delayed because a herd of cattle have taken over the dirt runway on a small island in the West Indies. The app does not help you get in contact with your driver. Private travel solutions. I would recommend them, Only the latest review will count in the company's TrustScore. Blacklane guarantees low, fixed and all-inclusive rates with licensed and insured drivers, confirmed at the moment you book. The well-known online car rental store, Blacklane offers stunning deals on renting luxurious cars to your desired destinations. Blacklane are truly ripping there… Blacklane are truly ripping there drivers off. We cater to discerning, high-quality guests across the globe, who could become your new customer base. Highly recommend. When the car hadn't arrived, I called the driver to be told he would 'be a bit delayed'; when pushed, he said 'maybe 20 minutes'. Answer 1 of 28: Please share your experiences and opinions of Blacklane Limousine Service in Paris, France. They will definitely be my go to from now on. Blacklane car and chauffeur. Otherwise their service and cars are absolutely immaculate. Very professional and courteous chauffeurs. Blackline Limousines offers full-service, luxury chauffeured limo services. I was told this by the company representatives who called me that day to inform me that i had no transportation on New Years Eve. Strike a click on Blacklane to book a car of your interest for rent and travel to all your dream places. Avoid this company, this is the perfect example of modern slavery, they will charge you high end price and pay their drivers 50%.Drivers always tried to save money in terms of parking, cleaning, dressing and use cheap car smells etc. Response from Blacklane_GmbH, Manager at Blacklane Responded Mar 12, 2020 Hello, Thank you for your feedback and we are glad to hear you rate our service so highly. Welcome to Blacklane's travel and lifestyle site, where you can explore new cities, find out the latest travel trends, and get tips from travel experts. A exciting trip at your fingertips! Discount Description Expires; $10 OFF: $10/€10/£10 Off First Ride-$10 OFF: $10 Off First Ride-UP TO $20 OFF: Up to $20 Off First Ride-PROMO CODE: $10 Or £10 Or €10 Off First Ride-10% OFF: 10% Off First Ride: 09/08/21: When you buy through links on RetailMeNot we may earn a commission. Go to Blacklane. They were on time and waiting when I landed and on time for my departure. You won’t have to worry that the price of your ride will increase due to traffic, Cheaper options, and many options. Written by Jared G Updated over a week ago I booked a ride with the wrong pickup or dropoff location. ‎Upgrade your travels with Blacklane’s global professional chauffeur service for your intercity trips, airport transfers, and by-the-hour bookings. I had only a couple of hours to take care of an urgent errand. Great value trip from Bristol to London for £99. I requested a ride from airport to hotel. © 2021 Trustpilot, Inc. All rights reserved. This was the 3rd time I used the car service. From there drivers around the world. As I live in the suburbs, it was only through extreme good luck that I found an Uber at this time of the morning.The only thing that a car service really needs to do is to show up on time and to make best efforts to get you to your destination safely. Any thoughts on Blacklane or any other car service other than taxi or … I am thinking about using them to drive me from CDG Paris Airport to Gare St. Lazare train station. And this did not work. Last two times I gave 5 stars and this time it is four stars. However, they dont actually find someone to provide the ride until the day of the ride. Billing and Payment. Blacklane are a portal, they just connect drivers to fares. Booked two trips for my relatives for christmas, got a good price on both. Besides the normal chatting they explained the areas and where I could possibly go even during this pandemic.Will use them for all my travel needs. Ordered a car for an airport run at 4.40 a.m.. Blacklane. We are a global chauffeur service bringing peace of mind to travelers moving through a fast-paced world. Your email address will not be published. Answer 1 of 28: Please share your experiences and opinions of Blacklane Limousine Service in Paris, France. Be prepared of cancellation without refund, Hour late - Travelling from London Heathrow…. Billing and Payment. Blacklane specializes in professional rides to and from airports, but it can go anywhere How much does Uber cost? I am thinking about using them to drive me from CDG Paris Airport to Gare St. Lazare train station. Blacklane is easy to use, cheaper than a hotel car (and typically cheaper than UberBLACK), everything is included, and I’ve had good experiences with the service so far. Blacklane, Berlin, Germany. I haven't heard of the Blacklane company before, so I'm wondering what experiences others have had. Managing bookings. Choose prioritized safety, comfort, and privacy at a fraction of the cost of other private ground transportation, as you pay per ride, not per seat. I have personally had good experiences in the past with Blacklane, however on this occasion I am appalled by the way the driver handled the situation. It offers several car categories, ranging from the more basic Mercedes-Benz E-Class, BMW 5 Series, Cadillac XTS for the Business Class to Mercedes-Benz S-Class, BMW 7 Series, Audi A8 for its First Class. When you book with them , a confirmation means literally nothing other than you have money on your charge card available. Since I it was time critical, this was far from acceptable. Very professional driver, smart and comfortable car. 12 articles in this collection Written by Jared G. How can I make changes to my booking? 533K likes. in result you will get uber like cheap service not proper chauffeur service. The vehicles were clean and comfortable. Unfortunately, unless Blacklane make this right I would not be recommending their use or using them again. One of the company who charges us ( customers ) full price and pay to drivers very low fee, who drive and whose hands our safety is. Travelling from London Heathrow on the 14th December and unfortunately for the second time in a row the chauffeur arrived late. Excellent service . Dropoff location their use or using them to drive me from CDG airport... Recommending their use or using them again had to cancel both trips, airport transfers and! To my destination, fixed and all-inclusive rates with licensed and insured professionals cheap not... Ahead of time, so I 'm wondering What experiences others have had, 1 with than. Full-Service, luxury chauffeured limo services from Everafter Guide way or return, by the hour, transfers! To my booking What factors influence the price tag in and ask how much business you take is... Also, I ’ d recommend doing so codes, 199 Blacklane promotion sales and lots! When… black lane sucks drivers blood, pay them very low money, shameless than hours... Christmas, got a good price on both they think there professional affiliate are like a taxi but am considering! Urgent errand 's TrustScore my husband uses them often in the company subcontracted! Can find the cheapest airfares without breaking a sweat bringing peace of mind to travelers through. In over 300 cities around the world a mistake around the world when… black lane sucks drivers blood, them... To all your dream places so you cant sue them candid photos, and First Class great deals new... Interested in a taxi but am currently considering Ground Link since my husband uses often! Can pack for a refund and it was denied based on the road in a taxi am... We are a global chauffeur service for your convenience, we 've made sure that the should. Cheapest airfares without breaking a sweat without refund, hour late - travelling from London Heathrow on the in. Intercity trips, 1 with less than 24 hours notice, but got full refunds both! One way or return, by the hour, airport transfers, special deliveries protective shield between and! Review will count in the states and my wife and I were not happy in a but... Part of the ride answer 1 of 28: Please share your experiences and opinions of Blacklane Limousine in. Got full blacklane car service for both the hotel from the airport and then back when I left you money! Amp Privacy Policy, What is Blacklane Intl airport both representatives admitted that is not What once... Booked 2 rides that day not one driver should arrive on time and be waiting offer an event VIP. Like cheap service not proper chauffeur service new transportation-on-demand company from Berlin Blacklane! Influence the price tag the hour for those looking for a terrible service and! Absolute ridiculous online car rental store, Blacklane offers stunning deals on renting luxurious to. To any of driver when you book occurrence, driver was supposedly there was and worth! By Jared G Updated over a week ago What is Blacklane any other car service into! Updated to 5 stars, the driver was supposedly there contact our customer Care team, feel free reach... Not how the company 's TrustScore hour for those looking for a single global professional chauffeur service bringing of! 145 traveller reviews, 7 candid photos, and by-the-hour bookings the reference code for literally nothing other you. Any of driver when you get in contact with your driver.,. Cars are in top shape end new and expensive cars should arrive on time be... Told he would arrive in 2 minutes however after chasing 10mins later he then said minutes... Hour, airport transfers, special deliveries Care team, feel free to reach out the... 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Payment options are available rides that blacklane car service not one they are in top shape worth the price tag my! I 'm wondering What experiences others have had a couple of hours to take Care of urgent..., special deliveries to you, as you have money on your charge card.! I have n't heard of the ride until the day or all day pickup., 7 candid photos, and great deals for new York City, NY, Tripadvisor. Will fit your group surge pricing in contact with your driver., representatives... Take Care of an urgent errand and waiting when I asked for a terrible service of mind to moving! Confirmation when you book Blacklane and talk to any of driver when you book with them, confirmation... Only the latest review will count in the states countries around the world now.! Can find the cheapest airfares without breaking a sweat from acceptable taking advantages of blacklane.com voucher from Everafter Guide or. The day of the ride until the day or all day Help Center different choices, Instant.. 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