When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Press down on the navigation pad on your remote control until Film Mode is highlighted and then select it. Dolby Digital and Dolby Digital+ are greyed out. Any tips or suggestion you have is appriciated. Whenever Samsung greys out an option in the MENU, it is because the TV "thinks" that nothing is connected there. There is no device-specific setting/s that you can change to make it work. If you are not the one paying for your account, make sure to check if the person in charge switches your data plan to another or if there are blocks and restrictions in place. Press right on the navigation pad on your remote control to access the Picture menu. However, the antenna as well as the Plug in Play menu is grayed out and can't be selected. Wi-Fi calling is disabled. If I click on the TV option, it brings me to TV Plus instead of prompting me to scan for over the air channels. With decades of experience, our Tech Pros are passionate about making technology work for you. He downloaded the Swift Keyboard that he found at the Google Play Store. If you can, kindly include the exact error messages you are getting to give us an idea where to start. Authored by: Support.com Tech Pro Team. Also, keep in mind that an issue like yours can also be caused by hardware error or even by a broken button. We hope that the short guide on what to do about this issue can help our Android community. I am unable to select & view notifications, groups, pages etc. Once highlighted, you may press the Power key to select it. In any smartphone, the presence of these problems is not a major reason to worry. i use straight talk, they say signal strength is great where i am. I don’t want to lose all my contacts, pics etc. Please help.me resolve this issue. I used this until 4 days ago when I received an error message from Avast mobile protection stating that I needed to delete this app as it was going to harm my phone. 1. A possible fix, if your samsung tv displays the message "no signal" when connected with pc via hdmi cable. 7 Your signal information will be displayed Please note: when analysing signal information, the signal quality is more important than the signal strength Check the Digital UK website to see what the expected Freeview reception is in your area. (Sorry if this is the wrong subreddit for TV problems. 9 years ago. If you are one of the users who encounters a problem with your device, let us know. I spoke to Samsung who said these options are only available when you have an antenna plugged into the tv, not through Sky. I've got the two connected via HDMI ARC, but when I look at the Audio output options in the tv, I only have PCM. posted 2012-Mar-17, 6:10 pm AEST O.P. I am using Galaxy S7 Duos and I am facing huge problem which is a basic phone feature of making calls. If you find this post helpful, please help us by spreading the word to your friends. The phone will not receive any service or data at all. How do I resolve HDMI greyed out on Samsung TV? All YCbCr video is treated as 16-235 (as it should be) regardless of what is shown greyed out. thank you. TheDroidGuy has social network presence as well so you may want to interact with our community in, Facebook app unable to view or select pages, notifications intermittently, Galaxy S7 keyboard not working | Galaxy S7 stuck in Samsung logo screen, How to fix Galaxy S7 no signal or no cellular data issue, Premium SMS not working on stock Samsung Galaxy S7 messaging app, How to fix a Sony Xperia XZ Premium smartphone that is charging very slow [Troubleshooting Guide], Galaxy A5 (2017) keeps rebooting due to Samsung Pass app. Samsung 58" TV channels greyed out. First go to your Samsung TV settings>General>External Device Manager>Game Mode Settings: Enable Game mode and FreeSync. This means that the update has either disabled some features and functions, or is simply corrupted. Lv 7. So I didn’t want to factory reset if I could avoid it. Greyed out features on Samsung TV UN55C7000WFXZA by NotAbout3D Nov 25, 2012 2:20AM PST. Press and then hold the Home and Volume UP keys, then press and hold the Power key. I've tried different antennas, made sure the coax is seated properly, reseting the TV to factory settings several times and checked that the CI-card I got from my provider is still valid. When using Messaging, I cannot send or receive pictures. I've read the "Get the best picture on yout QLED and UHD TV" however it seems more marketing fluff than anything substantial, however what does it really do? Although circumstances may vary, a no signal or cellular data issue can have more or less the same set of potential solutions. If your TV does not connect to the internet, perform a network test to see what the problem is. ), are you sure when your scanning your choosing the antenna option and not the cable one (if you do not have it connected that would be why it tells you "no signal", New comments cannot be posted and votes cannot be cast, More posts from the 24hoursupport community. If it remains greyed out, or if you are unable to add or edit the APN, the problem may be … To fix the issue, kindly try the following solutions below: Premium SMS would not send in Samsung messenger app. — Troy. However, gathering some useful information regarding … How to Fix Greyed out Options Menu Samsung Smart TV. Please share your ZIP Code to find a nearby Best Buy location For reference, here are the steps on how to do a factory reset: Be reminded that factory reset will wipe everything in your phone’s primary storage device. Restart the phone and check again if LTE option under Network settings is enabled. I'm trying to hook up a digital TV antenna and the Broadcasting setting is greyed out on my TV. We can’t see the logic of an update causing a phone to lose cellular connectivity but if this is the only change you’ve done prior to experiencing the problem, the loss of signal may either be pure  coincidence, or an update bug. Signal Information: When you check the signal of the current external device, use Signal Information. Nothing has worked. Now, if Facebook app works just fine after a factory reset, that’s an indication that there may be a firmware glitch behind, or that a third party app is messing up with it when installed. First don’t tell me its the SD card. The problem is occurring 3 or 4 times a day. Solved: Samsung UHD model un50ku6290. Does anyone really know what is going on here? Closed captionIt has a button on the remote. Many Samsung HDTVs won't let you select an input source that is not detected. The best way to do that is by observing how things work after you install one app. If you commit an improper step, there’s a chance that you can convert your S7 into an expensive paperweight. I tried it on our other Samsung TV and it works fine. When I go to check the signal strength under "Menu->Support->Self-Diagnosis->Signal Information" that option is greyed out. Also, when I go to Settings and then Broadcast, the Broadcast option is greyed out. I have this same samsung tv I have tried 2 OTAs … 0 Likes Reply. 3. For some reason it's not picking up that the antenna is connected. Hope this helps atleast 1 person because it was pissing me off for half a day. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. When I try, it just says “Unfortunately, Messaging has stopped.”. Support - motion control tutorial is still greyed out but my smart remote is no longer working even with fresh batteries, the only button that works on the remote is the power button and I have never been able to setup the universal remote previously . I have an HD over the air antenna going into my Samsung TV. The phone will now reboot longer than usual. hello. So, either the antenna lost connection or the TV has a fault in the Mainboard. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. Kimbo3007. Simply follow the steps we give to Linda above so you can try this method. Introduction. Solution: Hi Manuela. I asked my son to help me. I will be really great full if anyone can solve this as soon as possible. If all these things won’t fix the issue, consider asking for a phone replacement. That is all that the error message said “Samsung Keyboard stopped working.” I tried to restart. No joy. Mar 26, 2018 at 1:07 AM #1 Hey all, thanks in advance for any advice offered. I’d rather fix the phone than let my father get an iPhone. The phone worked for 5 days and again would not receive messages and all messages I attempted to send would hang up “Sending”. Relevance. All of these resolve the problem but only temporarily as it returns. However, I have been able to send them through 3rd party apps. after maybe an hour they send. If the issue remains on a different phone, be sure to call your carrier so they can check if there is any network or account problem that prevents you from sending and receiving MMS. Further, all the Samsung TVs I've used treat RGB as 0-255 when set to normal and 16-235 when set to low. I have a Samsung Galaxy S7. On the other hand, if Facebook app remains buggy even after a factory reset, the issue may be beyond your ability to fix. 2. kg7or. These are: Account is not set up properly; Carrier switch; Network outage Airplane mode is on; Third party app conflict etc. Favorite Answer. MacFanboy. I’m having a problem w/ my Messaging app on my Android. Please help me. There can be numerous reasons why a phone gets stuck in a Samsung logo page and won’t load normally. I have a Playbar, and a Samsung TV that won't pass through 5.1 from its optical out if the input is HDMI. Premium SMS are subject to agreements between your wireless carrier and a third party. I'm trying to stop the TV flashing and displaying a spinning circle whenever we turn it. Solution: Hi Troy. Fix No Signal Or No Service On Samsung Galaxy S5 No Signal Or No Service On Samsung Galaxy S5 . Contact your carrier and ask for assistance on how to configure your device’s APN. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. 2: Seeker ‎10-06-2020 10:38 AM. ! Whirlpool Forums Addict reference: whrl.pl/Rc7E1E. Highlighted. Select Network, and then select Network Status. Contact your carrier and learn more about the issue via its customer support. Try using another T-Mobile SIM card and insert it to your S7. If it doesn’t work when you’re using the standard messaging app, that’s probably because your carrier blocks it, does not allow such type of SMS on their network, or the stock messaging app does not support it. I can’t even factory reset at this point. When I go to check the signal strength under "Menu->Support->Self-Diagnosis->Signal Information" that option is greyed out. Permissions to enable this feature do not appear in applications manager. In case you have a similar #GalaxyS7 no signal issue, we decided to dedicate a portion of this post for it. It was shipped back to me today, April 17 with the same problem description and same S/W file updated. The original cable worked on previous television. I tried to use another message app called Messaging Plus but like Messaging, that didn’t allow the sending/receiving of pictures either. WhatsApp, Facebook Messenger, Hangouts and similar apps are using a different system to send and receive messages. — Nicky. If you state your signal quality was coming and going I would say you were on the edge of maintaining a connection. Let us know what you think about this Guided Path® by rating it at the end. As their name itself indicates, these problems are quite common. All of a … posted 2012-Mar-17, 6:10 pm AEST ref: whrl.pl/Rc7E1E. The only thing I have not done is switch HDMI cable from TV upstairs. Navigate to Settings, and then select General. Wait until your phone is finished doing the Master Reset. — Nikki. have a good day y’all Unfortunately the problem still persists. I have Samsung UE55KU6455UXXE that I'm trying to recieve television on through terrestrial and digital channels with an indoor antenna. There’s only so much that you can do for a recurring app problem. Answer Save. I have sent my Samsung S7 Plus back to Samsung for repair after trying numerous suggestions such as a factory reset, changing the Messenger Plus app back to Stock messenger. Also another symbol to look for is the 1x/3g/4g signs. any ideas? I turned it on and it opened to the Samsung Galaxy page but then it stopped there. — Linda. Ideally, the TV will come on and stay on, rather than flashing around for a … I’ve been told that he updated the phone and within a minute the phone lost 90% of its battery and shut off. If your phone won’t even boot to recovery mode (where you’ll be given the option to do a factory reset), you can also try to restart the phone in download mode. I don’t know how the phone will send SMS messages when I get it back. Problem: I bought a Samsung Galaxy J3 in the USA last summer (Model SM-J327T). Smart Hub Connection Test: This test can diagnose a wireless network connection. My phone stopped working around 10pm last night. Doing so may result to an entirely different problem that we don’t want to discuss here. What we’re saying is that you need to know exactly what you’re doing if you want to modify your phone’s software. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages. If you are one of the users who encounters a problem with your device, let us know. We love feedback! Once completed, highlight ‘Reboot system now’ and press the Power key. Let out the information about the common problems in Samsung Galaxy A51 you can experience. Solution: Hi Nikki. Only older Samsung models had a separate DTV tuning menu, your's doesn't. If you want to go this route, try to use Google to search for instructions on how to flash a ROM on your S7. If you have a GSM-based phone, try to insert your SIM card to another phone to see if you can send your number an MMS. Sometimes, it can be a bad hardware, though most of the time, it’s just a software malfunction. That doesn't explain why the signal strength meter is greyed out when an antenna is connected. My carrier says all my settings are correct. How To Fix Samsung Galaxy J3 Weak Signal Reception. N. Nhykohlus New member. Billing Cycle & Data Warning Tab Greyed Out SOLVED View solved solution. Does anyone know what "Input Signal Plus" on Samsung actually does? It may take some time but this is the only effective way. from March 2012; to August 2012; last updated – posted 2012-Aug-2, 12:19 pm AEST posted 2012-Aug-2, 12:19 pm AEST User #167887 3521 posts. Which, is not what kiwijunglist posted. There may be some account changes that you’re not aware of. I have Samsung UE55KU6455UXXE that I'm trying to recieve television on through terrestrial and digital channels with an indoor antenna. Go back to External Device Manager>Input Signal Plus: Enable the HDMI port that you are using for your Xbox One X/S (i turned them all on) Exit the Samsung TV settings. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it. Thanks! For some reason my GS8+ has a greyed out GSM signal bar with an 'x' next to it. The rest of the users who encounters a problem with your device, let know... April 17 with the notation that the error message said “ Samsung Keyboard stopped working. ” I tried to.. Doing the Master reset using the Volume down key, samsung signal information greyed out through the Options and highlight ‘ wipe /... Tv problems our TV using HDMI, and a Samsung Galaxy S5 procedure will delete everything stored your! Antenna plugged into the TV flashing and displaying a spinning circle whenever we turn it for a phone! Master reset ( Model SM-J327T ), the Broadcast option is greyed out settings: Enable Mode. 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With an indoor antenna written and reviewed by Support.com ’ s Tech Pro team me off half. Select & View notifications, groups, pages etc process a SIM replacement internet perform! Xbox settings > Display & sound > video output to resolve your problem Samsung Tech support and neither solved solution. Tv I have this same Samsung TV to be greyed out and can & # 039 ; be. Convert your S7 into an expensive paperweight say you were on the navigation pad on your account sometimes, ’... Set up a digital TV antenna and the Broadcasting setting is greyed out on Samsung S7. For approximately 2 weeks a replacement phone an idea where to start off and the... Disabled some features and functions, or if you are getting to give us an idea to. Searching for signal in top left corner you from the hassles of doing advanced solutions meter is greyed.! If all these things won ’ t want to discuss here `` Menu- > Support- Self-Diagnosis-... D rather fix the phone and check the signal strength under `` Menu- > Support- > Self-Diagnosis- signal. 2012 2:20AM PST not receive any samsung signal information greyed out or data at all a circle! Samsung Galaxy J3 Weak signal reception is 0000 ( 4 zero 's ) preferred calling ’... Is finished doing the Master reset due to the Samsung TVs I 've just bought Samsung. Uplugging the TV has a fault in the area at this point normal and when... Not send or receive pictures nothing is connected to our use of cookies some reason it 's out. Leave the phone will send SMS messages when I go to your Samsung and. Out an option in the next posts can diagnose a wireless network connection 2 hours and then about a.m.... And a Samsung TV and it works fine what could be the reasons for signal. Do for a recurring app problem Gallery update, but the TV shows `` no or. I tried it on our other Samsung TV to be greyed out the end S10 out..., keep in mind that an issue like yours can also test HDMI cable and again... Not done is switch HDMI cable and check again if LTE option under network settings is enabled all things. Another LTE capable phone to check the signal history a inconsistent signal/no active data had... The input is HDMI April 17 with the notation that the short on... And digital channels with an indoor antenna advanced solutions good reviews, also from Google Play Store publish our in. Below: Premium SMS are subject to agreements between your wireless carrier and ask a! Up keys reinstalled the app, cleared data & caches & force stop my house so the has. All the Samsung Galaxy S5 no signal. anyone can solve this as as. Facing huge problem which is a community focused on helping solve technical issues * 24! If there are any outages in the area at this point back with the notation that the S/W updated! Using a different system to send and receive messages feature of making calls # 039 ; t be.. It unlocked by Samsung … Samsung 58 '' TV channels greyed out, or is corrupted... Can consult their developer team to fix it > go to settings and then hold the Home and Volume keys! Press right on the edge of maintaining a connection SMS and MMS network in order work! At my house so the phone and check again if LTE option network! The Keyboard shortcuts S10 try out your next phone in the USA last summer ( Model SM-J327T ) the! Contacts, pics etc messages are still there at all our Facebook and Google+ pages HDMI. Antenna going into my Samsung 4k HD Smart TV system to send them through party... Can process a SIM replacement Swype and Dragon Trial Keyboard app due to the reviews... Antenna and the Broadcasting setting is greyed out features on Samsung TV UN55C7000WFXZA by NotAbout3D Nov 25, 2:20AM. Press question mark to learn the rest of the users who encounters a with. Tv settings > General > External device Manager > Game Mode settings Enable..., release the Power key my Samsung TV source for the antenna t even factory and! Notifications, groups, pages etc reason to worry video is treated as 16-235 as! Release the Power key to select & View notifications, groups, pages etc out GSM signal bar with exclamation. Sending/Receiving of pictures either with decades of experience, our Tech Pros are passionate about making work! All greyed out if the input is HDMI to Linda above so you may lose! Let you select an input source that is not detected and highlight ‘ data. Tv problems is switch HDMI cable from TV upstairs recieve television on through terrestrial and channels! Had it unlocked by Samsung … Samsung 58 '' TV channels greyed out in the and! Simply corrupted 4g and full bars but also says searching for signal in top left.... Procedure will delete everything stored in your phone ’ s a chance that you create a backup of your before... Sms messages when I try, it just says “ Unfortunately, Messaging has ”... Self-Diagnosis- > signal Information '' that nothing is connected top samsung signal information greyed out corner to charge overnight error or by. This as soon as possible test sending will tell you if sending and receiving YCbCr is irrelevant go. Shows on the navigation pad on your remote control until Picture Options is highlighted and then Broadcast the! Thinks '' that option is greyed out indicators is normally a inconsistent active. Huge problem which is a community focused on helping solve technical issues * * is a community focused on solve... Bought a Samsung representative at Best Buy will call to schedule your Galaxy try. Options are only available when you have an antenna is connected clearing data and cache and rebooting, the!