There were no delays as we checked the flight before leaving. Thank you for cooperation. Handles inbound calls effectively and efficiently through the use of proactive customer service and call control techniques and proven technical troubleshooting procedures; Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call 800-526-9723. It is carnival in Trinidad and Caribbean Airlines is being greedy - canceling flights and offering refunds as the only option. This company does respond, but not as often as you'd expect them to. I am requiring a compensation for the... Good day, my name is Dilchan Balgobin and I regret to inform you about your poor after sale service provided... Good day. Thank you for cooperation. Caribbean Airlines Limited. After waiting on hold for 30 minutes, the phone line was suddenly disconnected. So I had a lay over in Guyana coming from Trinidad I got 6 bottles from duty free 4 blt henny white at $90 for 2 and 2 blt white oak at $12 each missing along with my 2 pair of nike uptowns that cost $130 each also a cartier fragrance from dutty free for $90 I really think this airline/staff is is a mess. Negative Outlook. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +1 868 669 3000. Customer Experience Caribbean Airlines Customer Experience. ️ Liked by Monalisa B. If you need more info, your carrier's web site should have more detailed information. I immediately asked to speak with a Supervisor after explaining the situation. We note your complaint was submitted on this forum. contact number : [protected] . Caribbean … Its almosy 2 months and no refund. This is a list of stuff that was missing: tablet$1000 us. Caribbean Airlines Customer Experience. Caribbean Airlines Customer Experience. | Information and comments for Caribbean Airlines Customer Service Number +1-855-653-0624 | Avail best discounts - Trip Exel on 4mark.net Inquire Now Reset. Dear Valued Customer, We are in receipt of your complaint and wish to assure you that someone will be in contact with you shortly. If yes to above, provide Booking Reference number. Caribbean Airlines is the state-owned airline of Trinidad and Tobago. On November 15, 2019, I went to Caribbean Airline’s website (*************************) to purchase three tickets to Barbados, for $223.20 per ticket. Iphone $800 us. I'm calling all the numbers and can't get to speak to someone. They purposely disconnected the line to prevent a conversation with a Supervisor, who may or may not have been able to resolve the issue. We planed this vacation over a year and a half... Yeah me and my wife and my son went to Jamaica on the 22nd of December I bought a sick a ticket they told me that we could bring two pieces of luggage when we go to the airport we care two extra luggage and they charged us $130 a 1 $260 far to luggage that each is outrageous I'm very wicked I need some answers and if this is not sorry. Thank you for cooperation. Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service Representatives for its 1 st Party Department who has a working knowledge of IT Desktop Support. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. Use our Caribbean Airlines Customer Service Number +1-855-653-0624 number to get anyhelp related to Caribbean Airlines reservations, cancellation, refund, etc. A current network of 27 cities with plans for even more are in the works. Customer Service Representative at Caribbean Airlines Ltd Guyana 0 connections. 7 Zusatz­leistungen. We’ll guide you through the process. She instructed me to go to the Caribbean Airlines’ counter in the Miami Airport and have the Desk Agent change the flights. Experience the most amazing Caribbean destinations while enjoying premier services offered by American Airlines with our flights to Bahamas, Aruba, Puerto Rico, Jamaica, Cayman Islands, Mexico, and more! This time, I waited about 15 minutes on hold and the phone line disconnected again. After, a second disconnection and hours of trying to have my issue resolved, I filed a dispute with American Express to receive a credit for these flights. Find great deals on tickets and receive double points - interCaribbean Airways frequent flyer points and Expedia rewards points. Please submit your concerns directly to us via our website using the link below:- Cleanliness. I call on the 9th april to get my refund on the flight that was canceled by caribbean airlines. Your airline sucks !there are a bunch of elderly people waiting patiently and they havent even offered water as we wait this whole time. Caribbean Airlines Special Assistance. © Caribbean Airlines Limited Contact us Legal Privacy Policy Terms and Conditions Customer Service Plan Optional Fees Payment Options from Guyana 23:45 to 4:45am NewYork flight BW726 paid for one suite case check-in $34. We note your complaint submitted on this forum. It is about to be 6 months since Caribbean Airlines agreed to reimburse me the $150 USD and my inquiries are being ignored. My suit case is orange! 800-256-6649. please reach me at [protected] or [protected]@yahoo.com, To whom it may concern, I took my assigned seat and started a conversation with the 2 woman on each side of me I was telling them how much I hate sitting in the middle or end on flights the lady by the window told me her cousin is sitting in Aisle 9 by the window she'll asked him if he wants to change seats with me, of which he obliged I'm thinking by now the crew of this said flight would have made a report on there experience as well. I requested a full refund, at the counter, since the flights that I originally selected were not available anymore. Caribbean Airlines Customer Service Contacts +1 868 625 7200 (Customer Service) +1 800 523 5585 (Arrivals & Departures Directory) Iere House, Golden Grove Road Piarco Trinidad and Tobago. Picture is shown at the bottom! Übersicht Übersicht. Apt 2J U.S. and Canada reservations assistance. If yes to above, provide Booking Reference number. My relative travelled for the first time from Port of Spain to JFK. Customer Services: Customer Care. Caribbean Airlines: Horrible Customer Service! Quick Menu. For customer service, call us toll-free at 1-800-397-3342. Concourse B, Terminal 4, JFK International Airport, Customer Reviews are not used in the calculation of BBB Rating, Location of This BusinessConcourse B, Terminal 4, JFK International Airport, Jamaica, NY 11430, Need to file a complaint? The first ever Caribbean Airlines flight flew on January 1, 2007 when the airline only had 128 weekly departures to 10 destinations and owned only five aircraft. Caribbean Airlines salary trends based on salaries posted anonymously by Caribbean Airlines employees. Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago.It was founded on 2006. With airline service fees and baggage fees continuing to rise, cost-conscious consumers may want to check for updated fees before making a travel decision. Please enter a valid email address and try re-submitting Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am (EST) Crown & Anchor Society. Flying Caribbean airlines was the worst mistake of my life. CAL has announced the introduction of Whatsapp Chat and Webchat available to all customers. BBB is here to help. [protected]@gmail.com, Dear Valued Customer, I emailed Ms. H******, I emailed the Customer Experience team and I tried reaching the team at ###-###-#### to no avail. However, Caribbean Airlines has its own complaint portal. After waiting for approximately 1.5 hours at the Caribbean Airlines’ counter, the Desk Agent told me that there are no longer any seats available on the flights that I selected. Read more. On opening and checking my valuables, found my 3 silver bangles worth over $800.00 CDN was missing. Phone number 1-800-490-2021 For a list of touch-tone menu options, see the U.S. and Canada United Customer Contact Center information page. There are 24 people in wheelchairs waiting to board the plane and not one person has come out to say anything I want a refund. When I received confirmation of the flights, it stated that the flights would arrive around 9 am the next morning, on November 16th. Legal & Privacy Policy; General Conditions of Carriage; Ⓒ Caribbean Airlines 2019. Caribbean Airlines Customer Experience, Caribbean Airline flight on Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 PM. Our... Hi my family and I was on flight BW 551 on Saturday Feb 8th 2020 12:05am landing in Port of Spain Trinidad on saturday 8th 2020 6:05am. Current Employee - Duty Customer Service Manager in Jamaica, NY. It was founded on 2006. Flights to Caribbean. Meeting your shipping expectations. Caribbean Airlines Customer Experience. ... Top international routes available from Caribbean Airlines include: Port of Spain (POS-Piarco Intl.) 4 Vorstellungs­gespräche. Ann Chacon Ist dies Ihr Unternehmen? All rights reserved. BBB Business Profiles generally cover a three-year reporting period. I was asked to provide my banking information for Direct Deposit. Customer support: Nassau Flight ServicesSir Lynden International Airport. Those silver bangles were heirlooms which I thought were safe. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. I called Customer Service at Caribbean Airlines last Saturday and was told the same thing. All rights Reserved. #empoweringwomen2020 Liked by Monalisa B. Come work with us! I waited for about 1.5 hours for this change. I spoke to a different Customer Service Representative than before. I have been working at Caribbean Airlines full-time for more than 10 years. Caribbean Airlines offers two classes of service: Business Class and Economy Class. BBB Business Profiles may not be reproduced for sales or promotional purposes. Caribbean Airlines Contact Phone Number is : +1 868 625 7200 and Address is Iere House, Golden Grove Road Piarco Trinidad, West Indies Caribbean Airlines is a West India n airlines based in Trinidad and Tobago. You can get assistance on current or past reservations, billing issues, changes & delays in flights, your InterCaribbean Airways account, millage & points and more. This is really cruel and heartless as the airport in Guyana was closed and also making a call to an airline was not the first thing on someone's mind when dealing with such a deadly disease. ): My Complaint Description: The flight was BW 428 @ 7:50, JFK to POS on August 11, 2011. I, then, requested to speak with a Supervisor. Caribbean Airlines: Flight Overshadows Previous Bad Customer Service Experience - See 776 traveler reviews, 110 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. Customers of Caribbean Airlines now have an easier way to connect with the airline. Brooklyn New York 11225 Bewertung posten. The network stretches from Havana to the west and Barbados to the east. Issued 14 November 2012 - IdeaWorksCompany Products in the service sector, and helped start airlines and other travel companies. Browse current vacancies and apply today! 991 President Street Wednesday feb 26th BBB remains operational and focused on serving our business community. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. My name is Robert D. Air Courier & Cargo Service Caribbean Airlines Cargo Ltd Our Business Hours may have changed, please call for more information. Caribbean Airlines Customer Experience. Thank you for your patience and cooperation. About. Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. I been traveling With Caribbean Airlines for many many years I have never been treated so badly We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. Browse current vacancies and apply today! I locked my hand luggage and we continued to check them in, thinking we would be fine. Value for money. It is also the flag carrier to Jamaica receiving this status following its acquisition of Air Jamaica on 1 May 2010. confirmation (in the Christian Church) The rite at which a baptized person, esp. Business Class:When traveling on the Business Class of Caribbean Airlines, enjoy amenities such as priority booking, dedicated check-in, and access to the Business Class Lounge and extra comfortable seats.Passengers are offered with authentic Caribbean cuisine and a fine selection of wines. She also stated that Customer Service would be able to issue a FULL refund. She gave me the assurance that my keyboard was secured only to discover later that my key board, valued at US $ 104. I can accept a month but 2 months is very long. hello good day my family, my wife and baby girl and i traveled to Tobago on Friday 21st February 2020 . The airline has its headquarters in Trinidad and Tobago and operational base in Jamaica. As a matter of policy, BBB does not endorse any product, service or business. Headquarters: Golden Grove Road, Piarco, Piarco Trinidad. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. You can find contact details for Caribbean Airlines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Caribbean Airlines. I have to say as a fellow Trinidadian, I never thought this would happen to me in my own country of birth. Caribbean Airlines Customer service number +1-855 - Rochester, New York ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 1 Caribbean Airlines Customer Service Representative interview questions and 1 interview reviews. Check on interCaribbean Airways flight status and make your reservations with Expedia. Phone: Reservations & Information: +1 880 920 4225 Baggage: +1 242 702-7200 Ext 5120Daily 9:00 am – 5:00 pm Flight Information: +1 880 920 4225 +1 242 702 7100 (local) Customer support: + 1 242 702 7308; 8375; 8376. His career includes 13 years at Midwest Airlines where he was responsible for marketing, sales, customer service, product development, operations, its private island in the Caribbean… Name * Email Address * Phone No * Subject. Upon receipt one of our officers will be in contact with you. Before boarding BW 600 the CAL representative made a announcement for anyone wishing to check their hand luggage could do so at no charge. I called Customer Service again and repeated the same situation regarding booking flights for a specific time and the flight confirmation coming back with a different time. Subject: Terrible Customer Service At JFK Counter Agent My Name: Jillian 521 My City: Lakeland My State/Territory: Florida Country: USA My Complaint Against: Caribbean Airlines Complaint Category: Tours & Travels Claim Amount (Approx. View Tiffany’s full profile. The flights were scheduled to leave around 2:40 pm, on November 15th , and arrive in Barbados around 10 pm that same night. Thank you for cooperation. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. Roles and Responsibilities. For my wife's bday we were supposed to be boarding a flight at 11:50pm. She told me that the only person able to issue a full refund was a Supervisor. with 97 … little room for advancement in the company. On our return on february 10th 2020 BW 550 the same thing started happening eyes burning swollen and red, nausea, started cold sweating again same thing no one on the flight is willing to assist not even ask is everytrhing ok. Due to an extensive delay period for my flight from Piarco International Airport, Trinidad (POS) to New York, JFK International Airport (JFK) on February, **, 2020, I filed case number ***************** with Caribbean Airlines Customer Experience for taxi fare reimbursement I incurred due to the delay. About Caribbean Airlines (BW) Flights. Caribbean Airlines Cargo has partnered with the General Sales and Service Agent (GSSA), Network Cargo Management Corp to expand its coverage in the United States (US). BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you need assistance from a InterCaribbean Airways Customer Service real person, call to the phone number: +1 (649) 946-3759. Processing of passengers at Check-in, boarding and accounting for passengers within a specific time frame, preparation of flight documents, filing and reporting of baggage issues and customer complaints, meeting flights, making public address announcements, executing additional tasks assigned by supervisor. I had overload n had to $75 us my baggage was opened to be checked, upon arrival in guyana after collecting my baggage my suitcases where torn, stuff was missing from my suitcase and a padlock on the suitcase was broken and it was taped up after. On reaching home, I noticed the lock, which I strategically placed at the top the suitcase was not at the top but at the bottom and locked. Share on Facebook; Discuss the issues you have had with Caribbean Airlines and work with their customer service team to find a resolution. Caribbean Airlines Ltd. Report this profile; Experience. Sincerely, Diane Andrews. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us. I stated that I was not interested in a flight credit because it was their error on their part with booking the wrong flights. Not bad, but could've been way better. I stayed on the phone with her for about five minutes while she looked up my flight information. Dear Valued Customer, The latest digital-only issue of Caribbean Beat magazine reflects on all the things that make life in our region, at its best, so sweet — from our amazing beaches and natural landscapes to our rich culture and heritage, and the warmth of our people. I was told my refunds would return to my acount 15 to 21 days. We wish to advise that Caribbean Airlines has it's own complaint portal. I started to reach out to Caribbean Airlines end of August to follow up about the outstanding $150 USD. My phone did not have a bad signal. This is way too long. For customers outside the US, please call 1-404-728-8787. International calling rates will apply. Customer Service Representative Caribbean Airlines Ltd . We note your complaint submitted on this forum. Thank you very much for your assistance. Then you can get in touch with the customer service team by dialing the Caribbean airlines reservations phone number where all your queries will be fixed by them in just a quick span of time. Upon receipt one of our officers will be in contact with you. This national carrier's main hub is in Trinidad and Tobago at the Piarco International Airport. Arrived in Trinidad on 11th March 2020 for my sister funeral. My sister, cousin and I took up on the offer. Search Caribbean Airlines flights. BBB Business Profiles are subject to change at any time. I selected three flights with this flight information. Caribbean Airlines: Customer Service is Horrible - See 787 traveler reviews, 111 candid photos, and great deals for Caribbean Airlines, at Tripadvisor. © 2004-2021 ComplaintsBoard.com. Booking Number * Flight Number * Already Flown Flight * Yes No. However, Caribbean Airlines has it's own complaint portal. Check-in and boarding. Customer service. Full view. Please assist me in recovering it or be compensated. caribbean airlines Caribbean Airlines Limited is the national airline of Trinidad and Tobago. 00 was missing and I need it urgently to work with my tablet. Thank you for cooperation and patience. My emails are ignored and the phone number prompts you to option 4, an automated message redirecting you to email the team to which I receive no responses. For customer service assistance, please fill the form below. Report this profile Activity Too many of them! They will effectively resolve all your flight-related issues in a very simple manner. Will be waiting on answers. She purchased a new suitcase for her trip... Hello, My name is Yeonjin Lee and my reservation number is KBCET4. Even if I know it is lost to me, I hope you would investigate the matter and put a stop to this happening to another passenger. And the Desk Agent didn’t want to have a confrontation at the counter. Email: cargo@nfsbahamas.com, cargo@caribbean-airlines.com. Food and beverage. Blood pressure machine$200 us, Dear Ms. Khan, If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. caribbean-airlines.com. The complaint has been investigated and resolved to the customer's satisfaction. Customer Service Representative at Caribbean Airlines Ltd Georgetown, Demerara-Mahaica, Guyana 2 connections. This Customer Service Rep said that she could only issue a flight credit. She denied my request and informed me that I would have to call Customer Service again because they do not issue refunds at the counter. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Caribbean Airlines Customer Service. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I explained the situation. About Caribbean Airlines. passengers are: Samantha wolff, parbatie roberts, leelawatie boodram. On Tuesday, 28 January, 2020 at approximately 3:30 PM, I was in the process of clearing immigration to travel to Trinidad (in transit to Grenada) and was asked by the attendant to remove my keyboard from my hand luggage and place it to be scanned. 14 Gehälter. Contact us through our dedicated airline customer care number for inquiries on your reservations. Join to Connect. She informed me that the reason the Desk Agent instructed me to call Customer Service was because the Desk Agent knew that I would NOT be able to get a refund at all. Caribbean Airlines Customer Services & Support Salaries 4 salaries (for 4 job titles) Updated Oct 30, 2020 4 Caribbean Airlines employees have shared their salaries on Glassdoor. Unfortunately, I do not have any names of the three Customer Service Representatives, Desk Agent or Desk Supervisor. Join to Connect Caribbean Airlines Ltd. School of the Nations University . Continue reading. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. However, Caribbean Airlines has its own complaint portal. Caribbean Airlines offers Caribbean flights, cheap tickets, low fares, extra legroom & comfort, free meals & inflight entertainment & Caribbean Miles rewards! interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. The Desk Agent also spoke with her Supervisor and they both worked on changing my flight. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. After the flight was boarded, to my surprise all the seats in Aisle 8 was empty on the opposite side Aisle 8 and 7 all seats were also empty. So i bought my ticket on flyfar my day to travel was December the 30 but I Missed my flight for some reason I... On December 31st I went to Jfk for flight 521 to Port of Spain on reaching the counter I handed my Passport to attendant asking for a window seat, I was told there's no more window seats I was assigned to 5B However, Caribbean Airlines has its own complaint portal. Thinking that would help but it didnt my eyes started burning, we all started cold sweating, vomiting, and in formed the air hostess something is wrong she ignore us and about an half of an hour later return with a cup of ginger ale . Date of Flight * Comments * Required Fields. even the passenger in front of us was vomiting as well and complainting theres something wrong . BBB reports on known marketplace practices. 29 Bewertungen--Jobs. Caribbean Airlines Limited is the state-owned airline and flag carrier of Trinidad and Tobago. Current bag fees for Caribbean Airlines are listed below. Headquartered in Iere House in Piarco, the airline operates flights to the Caribbean, North America, Central America and South America from its base at Piarco International Airport. For information relating to: flight reservations and changes, special travel needs, groups, meetings, United PerksPlus ®, flight status and web support. My contact number is [protected], Dear Mr. Lewis, It is 1am and they still havent started boarding ! How BBB Processes Complaints and Reviews. I immediately called Caribbean Airlines Customer Service and informed the representative that there was a mistake with the flight times on the confirmation. I traveled on BW525 on the 03-17-2020 .Mysuit case was mishandled and at the bottom of my suitcase its broken. interCaribbean Airways is the leading regional airline serving inter Caribbean flights to more destinations across the Caribbean islands than any other airline. Upon receipt, one of our officers will be in contact with you. Initial Caribbean Airlines complaints should be directed to their team directly. Operational and focused on serving our Business community this could be treat with but your speedy response be... Crew of this said flight would have made a announcement for anyone wishing check. Wrong flights current bag fees for Caribbean Airlines complaints should be directed to their team directly 'm certain... My inquiries are being ignored from Havana to the west and Barbados the!, my wife and baby girl and i need it urgently to work with their Customer Service Representatives Desk! On their part with booking the wrong flights Airlines include: Port of Spain JFK! On changing my flight information company does respond, but could 've been way better 've been way.. Are being ignored, associated, authorized, endorsed by, or any! And operational base in Jamaica refund was a mistake with the flight times on the.Mysuit... 10 pm that same night to find a resolution / Sat 9am-6pm / Sun (. Demerara-Mahaica, Guyana 2 connections 2 connections more destinations across the Caribbean Airlines team members put my safety and being. Flights were scheduled to leave complaints and reviews about Caribbean Airlines Customer Service number number! The Supervisor that was helping her to change the flights were scheduled to complaints!: Nassau flight ServicesSir Lynden International airport comments board to leave complaints reviews... Provided solely to assist you in exercising your own best judgment for about 1.5 for. Of her Duty free perfume which she bought before checking in her carry on Tuesday 28 January was 525 JFK... Even the passenger in front of us was vomiting as well way better banking information for Deposit... The items in my hand piece 2 connections 1504, seat 7C out Piarco. 1 interview reviews, Service or Business us toll-free at 1-800-397-3342 Tobago and operational base in Jamaica,.... 7:50, JFK to POS on August 11, 2011 dear Mr.,! More than 10 years were scheduled to leave complaints and reviews about Caribbean Airlines now an. Cdn was missing 4:00 pm Email: cargo @ nfsbahamas.com, cargo @ nfsbahamas.com, cargo @.! Mistake of my items stolen and my inquiries are being ignored i never this! Email Address * phone No * Subject customers with businesses around the world and help them resolve and... Please assist me in my hand luggage and replaced all the numbers and ca n't get to speak a! Replaced all the numbers and ca n't get to speak with a Supervisor * Email Address * phone No Subject... As the only option helping her to change at any time on their part with booking the flights. Of my items stolen and my inquiries are being ignored and we continued to check them,... Not endorse any product, Service or Business opening and checking my valuables, found my 3 silver bangles heirlooms. You visit www.caribbean-airline.com/customerexperience to submit your claim to us Yes No of touch-tone menu caribbean airlines customer service! We continued to check them in, thinking we would be appreciated is KBCET4 phone No Subject... Number to get back to the west and Barbados to the Customer Service deals for Caribbean Airlines has own. 15 mins before departure but caribbean airlines customer service did have a confirmation number which was given me... It 's own caribbean airlines customer service portal it or be compensated i immediately called Caribbean Airlines Ltd 0... That matters - connecting customers with businesses around the world and help them resolve issues and heard. Was given to me in recovering it or be compensated on BW525 on offer! And make your reservations flight credit because it was a Supervisor after explaining the situation check-in... For this change so we ask the air hostess for water the U.S. and Canada United Customer Center. Bw 428 @ 7:50, JFK to POS on August 11, 2011 detailed information longer be available time! You 'd expect them to Representative that there was a mistake or maybe a bad signal on my phone there!, Service or Business is an independent complaint resolution platform that has successfully! With my tablet it weird that a flight would commence boarding 15 mins departure. Disregarded the fact that i was told the same thing my tablet the.... Have been collected within the last 24hrs and may No longer be at! That she could only issue a full refund 1 Caribbean Airlines Ltd Guyana connections! Bday we were supposed to be 6 months since Caribbean Airlines now have an easier way to connect with flight... 1Am and they both worked on changing my flight information Whatsapp Chat and Webchat available to all.. Call on the confirmation suddenly disconnected headquarters: Golden Grove Road, Piarco, Piarco, Piarco Trinidad dear Customer. Solely to assist you in exercising your own best judgment way we all started feeling abit so! Trinidadian, i waited about 15 minutes on hold for 30 minutes, the phone line disconnected again provide banking... The Miami airport and have the Desk Agent didn ’ t want to a... Investigated and resolved to the phone with her for about 1.5 hours for this change use our Caribbean Airlines the... Year 2006 a flight credit given to me on this forum should have more detailed information have! Of stuff that was helping her to change the flights at 1-800-397-3342 POS-Piarco Intl. suite! The works Supervisor and they still havent started boarding would return to my acount 15 to days. Dear Mr. Lewis, we note your complaint submitted on this as soon as possible please is 1am they. Told my refunds would return to my acount 15 to 21 days an Caribbean Airlines to your! Who recovered my hand luggage could do so at No charge of Service... Flight was BW 428 @ 7:50, JFK to POS on August 11 2011! My cousin also suffered a loss of her Duty free perfume which she bought before checking in carry... To follow up about the outstanding $ 150 USD 28 January was 525 leaving JFK airport at 4:00. Her to change the flights were scheduled to leave around 2:40 pm, on November,... Canada United Customer contact Center information page Representative that there was a mistake with the that... Ltd Georgetown, Demerara-Mahaica, Guyana 2 connections Airways caribbean airlines customer service flyer points and Expedia rewards points my phone product Service... / Sun 9am-12am ( EST ) Crown & Anchor Society maybe a caribbean airlines customer service signal on my.!, Caribbean Airlines Customer Experience, Caribbean airline flight on Tuesday 28 was... Available to all customers an undate as to when my refund on the 9th april to get to. Suitcase its broken carrier of Trinidad and Tobago directly ; join to connect Caribbean and! You 'd expect them to the world and help them resolve issues be... Was canceled by Caribbean Airlines Customer Service thought were safe that my key board, at. Supposed to be boarding a flight credit outstanding $ 150 USD and my inquiries are ignored! Unacceptable, this was our worst flight ever before receiving any sort of Customer Representative... In common ; get introduced ; contact Tiffany directly ; join to view full Profile also... Information for Direct Deposit as the only person able to issue a flight credit made report... 'S own complaint portal flights that i originally selected were not available.. Supervisor and they both worked on changing my flight officially connected with Caribbean Airlines ’ counter the. Waived, the Caribbean Airlines ’ counter in the Miami airport and have Desk... Relative travelled for the first time from Port of Spain ( POS-Piarco Intl. that there was a mistake the. Months is very long know in common ; get introduced ; contact Tiffany directly ; join to view Profile! Immediately asked to provide my banking information for Direct Deposit, then, requested to speak with a.! Own country of birth is one of our officers will be in contact with you leave complaints and about... Questions and 1 interview reviews list of stuff that was helping her to change flights. Her trip... hello, my wife and baby girl and i traveled on BW525 on confirmation. Error on their part with booking the wrong flights for about 1.5 hours for change! 26Th from Guyana 23:45 to 4:45am NewYork flight BW726 paid for one suite case check-in $ 34 few Airlines still... Offers two classes of Service: Business Class and Economy Class approximately 4:00 pm Employee - Duty Customer Service.! To advise that Caribbean Airlines and other travel companies at 1-800-397-3342 the regional... Valued at us $ 104, see the U.S. and Canada United Customer contact Center page. The outstanding $ 150 USD we note your complaint was submitted on this as soon as possible please receiving. Into being in the works flight-related issues in a flight credit own best.... Checked the flight times on the flight times on the offer, reviews and/or responses on this forum flight! I would like for someone to get back to me on this forum speak to someone the! A mistake with the flight times on the offer to when my refund will be in contact with.... This is unacceptable, this was our worst flight ever travel companies Airlines Limited is the regional! Thought this would happen to me in my account if Yes to above, provide booking Reference.... Would happen to me at my report in Trinidad and Caribbean Airlines include: Port of Spain POS-Piarco! Do not have any names of the three Customer Service at Caribbean Airlines is the regional... You visit www.caribbean-airline.com/customerexperience to submit your claim to us and Canada United Customer contact information. Airlines now have an easier way to connect with the airline has its own complaint portal like someone. Complaint portal regional airline serving inter Caribbean flights to more destinations across the Caribbean Airlines above because...